Maximise the return on your website with a service plan to suit your plan and budget
Creating a website is only the first step of your eBusiness strategy. Even more important than establishing a web presence is keeping it up-to-date. The website needs to reflect the changes within your business so customers have a thorough understanding of the value you provide.
Our four service plans are designed to allow you to match your desired outcome to a planned monthly investment. This set-and-forget approach allows you to focus on driving your business, knowing that we're here to help your website keep up!
Let us help you keep your website up-to-date with the latest product and company information.
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Description
Business Benefit
Website updates - up to 5 hours per month
Allow customers to access current information about your business 24/7
Email and user login account updates
No need to worry about creating accounts for new staff. We will do it for you.
Hosting
A single monthly fee to cover your business needs
Primary Domain name renewal
Keep your website available 24/7
Security certificate renewal
Ensure your information stays secure
2. Upgrade service plan
Ensure that you have the latest releases of your web based software, including security updates. Business performance reports are also included.
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All the features of the Maintain plan plus the following....
Description
Business Benefit
Additional 5 hours of updates per month
Always have an up-to-date website.
Internet business software upgrades
Always have access to the latest features to allow you to maximise the use of your applications
Security Patches applied
Minimise the risk of attacks on your website by having the latest security patches applied
Monthly Marketing, Sales and Customer Care reports.
Monitor the activity within your business. Trend and performance reporting to enable objective business decision
3. Optimise service plan
Optimise your use of the internet for marketing, sales and customer care outcomes
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All the features of the Maintain and Upgrade plans plus the following....
Description
Business Benefit
Review of forums, commentary and feedback activity
Understand the current topics of interest within your customer base
Analysis of webstore and Newsletter activity
New FAQ/Post sales support content to reduce number of enquiries.
Analysis of enquiries and support requests
Ensure your customer enquiries are being dealt with promptly and effectively
Analysis of internal search statistics and page visits
Provide additional information for items that are of interest to your customers. Target the introduction of new products and services based on objective information.
Search Engine Optimization and page rank analysis
Have confidence that your site is easy to find for your customers
Integration with traditional advertising strategy
An integrated approach to advertising and marketing campaigns ensures maximum exposure for your web presence
Facilitate Online marketing campaigns
Targeted online advertising will help raise the profile of your website
4. Grow service plan
Grow your business through access to quality information
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All the features of the Maintain, Upgrade and Optimize plans plus the following....
Description
Business Benefit
Review of marketing, sales and customer care data quality
Having access to quality information is critical for allowing objective decisions to be made
Facilitate updates to marketing, sales and customer care data
Reduce the burden of making data amendments in your applications through access to update tools
Review and adjust key metrics and dashboard
Ensure the key management indicators are valid as your business grows
Monthly management reports
Access to current information tailored to your business needs
Quarterly management meeting to review performance
Periodic review to enable business performance to be measured against the business plan
Half-yearly on-site eBusiness strategy meeting
Have confidence in knowing your business growth has the technology and processes to support it
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