Monitor your marketing, sales and service with our complete set of online tools.
The ROARZ integrated suite of online tools are designed 'out-of-the-box' to enable your business to educate and advertise to your market, allowing your customers to place orders and track their status, as well as providing complete after-sales service plus business oriented social netowrking.
For further details please browse the following pages...
Website A Content Management System which allows you to easily maintain your website.
Customer Relationship Management (CRM) Manage all your customer relationship activities in one easy to use package
Project Management Manage activities that require resourcing and cost tracking
Web Mail Access your email from anywhere in the world from an internet connected PC
Website Use our Content Management System (CMS) which allows you to easily maintain your website.
Customer Relationship Management
The CRM software manages all your customer relationshiop activities in one easy to use package. It also provides enterprise quality business enhancement utilities, includeing:
Sales force Automation ,
customer support & service ,
marketing automation,
inventory management,
multiple database support,
security management,
product customization,
calendaring,
E-mail integration,
Microsoft® Office® integration and others.
Project Management
Our Project Management software is for managing a defined workload, with a defined resource base who are co-operating to deliver an outcome. Features include:
User Management
Client/Company Management
Project listings
Hierarchical Task List
File Repository
Contact List
Calendar
Issue Management
Event Booking Allow visitors to book and pay for an event.
Auctions Sell products and services via auction
Classifieds Advertise businesses, products and services for sale
Webstore Maintain an on-line store 24hours a day
Business Listings List businesses across multiple categories in a searchable database
Webstore
This powerful application includes the following features:
Products/Categories:
Unlimited number of Products and Categories
Catalogue Mode allows you to turn of the Shopping Cart Features
Unlimited Category/Subcategory depth
Sell downloadable Goods like MP3s, Templates, Videos or Software
Use Product Discounts (percentage/total, time limited or not)
Show Details & images for every Item
Manage and control the Stock Level for Products and Items
Automatically notify Customers when a Product is back in Stock
Feature specific products by setting them "on special"
Shopper Groups / User Management
Add Shoppers and assign them to different shopper groups
global Shopper Group Discounts
multiple prices can be added to a Product, each for an own shopper group or a quantity range
Shipping Addresses / Rates
Shoppers can add individual Shipping Addresses
Add your own Shipping Carriers and Shipping Rates using the "Standard Shipping" feature.
Tax Rates
Product prices can be displayed "including tax" or not (set for each shopper group)
Support for different Tax Modes:
Support for multiple Tax Rates (7% for food or books, 19% for other goods)
Payment
CRM-MSOffice Use MS Word to produce letters for the contacts in your customer database
CRM-MSOutlook Keep MS Outlook synchronised with the customer database
Outlook synchronization
The CRM integration for Microsoft® Outlook® is a fully functional,
enterprise grade business productivity enhancement utility.
Key Features
Synchronize contacts between Microsoft® Outlook® and CRM
Add customer-related incoming and outgoing E-mail messages from Microsoft® Outlook® to contacts in CRM
Filter E-mails in Microsoft® Outlook® and add only necessary e-mails to the CRM
Synchronize customer-related tasks between Microsoft® Outlook® and the CRM
Synchronize customer-related calendar (calls and meetings) between Microsoft® Outlook® and the CRM
Resolve conflicts if there are any mismatch between Microsoft® Outlook® and the CRM data (contacts, tasks, and calendar)
Newsletters Send newsletters to your customers to promote your business
SMS Send SMS messages from your website
Syndicate Allow customers to receive content from your website using RSS
Ajax Newsflash Highlight the latest products and services you offer
Banners Sell advertising space
Bookmarks Centralise your Internet site bookmarks
Content Module Put additional articles on your home page
Content Scroller Promote key webpages on your homepage
Document Manager A secure repository for managing company documents such as templates
Complex Forms Capture targeted information through a dynamic on-line form
Simple Forms Create simple forms to capture information for marketing purposes
Event Calendar Promote all your upcoming events
News Feeds Publish relevant news items from other websites
Wiki Record all your company policies and procedures in a readily accessible, electronic format
Gallery Publish images from a recent event or promotion
Image Rotator Provide a sequence of images to support your content
Document manager
Manage key files and access via the internet
Features include:
Infinite categories and subcategories. The documents can be organized across custom categories and subcategories;
Custom groups support. Documents can be owned by a specific registered user, a groups of registered users, all registered users or everybody;
Own search system. Documents can be searched by name and/or description;
Online editor. Plain text files can be edited online;
History and archiving system. All documents can use the history description and be archived to later retrieve;
Mass group e-mail function. A user assigned to a group can e-mail other group users to discuss a document
Commentary Allow customers to provide feedback to you on content within the website
Community Builder Build a community of users around your business
Forums Allow customers to generate their own discussions about your business
Blogs Publish opinionative and informative content for review and comment by users
Messaging Allow website users to message each other privately within the website
Remote Blog Send images or text from your mobile phone to post immediately on your website
Polls Ask your users for feedback on any number of topics
Social Bookmarking Allow your visitors to link your site content into popular link databases
Forums
Maintain your own Forums with these following features:
Easy forum moderation: Forum moderation can be done easily from the website
All common forum features: Emoticons, BBCode, Post subscribtions, Signatures, Avatars, Sticky posts, etc
Two view types: Users can choose between flat and threaded view.
Forum permissions: Limit acces to a single board to a group
Public Read / Registered Write: Allow public users to enter your forum but restrict post privileges for registered users
Web Administrator Utilities
Site Stats Monitor the effectiveness of your web presence
Quick Icons Create shortcuts to improve administration efficiency
Security model Configure different parts of your website to be accessible to a specific audience
Backup Always have an alternative back up of your website readily accessible
Site Map Website site map with Google search engine XML support
CMS Explorer Simplify the management of files on your website.
Search Engine Friendly Ensure that Search Engines can properly index your website
Website Validator Validate website content for standards and page rank
Content Utilities
Videos Publish videos demonstrating your products capabilities
Google Maps Interactive mapping and direction information for your office locations
HTML Fix Include html code within content items
Website Editor Update webpages quickly with an easy to use editor
Mosif Change the content of your homepage based on the access permission of the user
Snippet Include external code within content items
Replace Dynamic replacement of content or blocked words
Simple Image Gallery Feature your latest products on the home page
Tabs and Slides Provide additional details on a single page by nesting details in additional tabs
Versioning Retrieve a previous version of a web page for re-publishing
Website Statistics
Features include:
Graphical charts of visitors over any time period
Top Referrers (and top referring domains)
Top pages viewed
Top visitors
Top users
Top web browsers
Top languages
Visitor session tracking
Visitor city, country, geolocational information
search engine keywords frequency tracking
Daily /weekly/monthly summaries
